MOBILE APP FOR ELECTRIC CHARGING STATIONs
About the product
Application for the company owner of charging stations for cars. The electric charging stations of this company do not have their own interface. Management and payment is carried out using a mobile application. The application also allows you to quickly find the station in the place you need.
- Researching Potential Users
- Identification of user pain points and problems
- Building interaction with the product
- Creating and testing hypotheses
- Designing a convenient user interface
- Conducting interviews
- Making user journey map
- Creating wireframes
- Conducting usability studies
- Accessibility tests
- Creating high-fidelity prototype and final UI
User experience research
I conducted interviews with users to understand the pain points when creating interfaces.
I interviewed electric car owners and found out what problems they experience when charging their cars. From the survey, I identified key pain points.
User Journey Map
After identifying user needs, I prepared User Journey Map. This allows us to understand what steps the user will go through in our product. The map will help to understand the principle of user interaction with the product.
The design process consists of information architecture, wireframes, low-fidelity prototype,
usability study, design system, high-fidelity layouts and prototypes.
I created clickable prototypes to test with real users.
We conducted 2 rounds of prototype testing on users and during this time we monitored their actions and took important notes. So we were able to trace the interaction of the user with the product and draw some conclusions.