Application for the company owner of charging stations for cars. The electric charging stations of this company do not have their own interface. Management and payment is carried out using a mobile application. The application also allows you to quickly find the station in the place you need.
UX GOALS
Researching Potential Users
Identification of user pain points and problems
Building interaction with the product
Creating and testing hypotheses
Designing a convenient user interface
Responsibilities
Conducting interviews
Making user journey map
Creating wireframes
Conducting usability studies
Accessibility tests
Creating high-fidelity prototype and final UI
User experience research
I conducted interviews with users to understand the pain points when creating interfaces.
User Interviews
I interviewed electric car owners and found out what problems they experience when charging their cars. From the survey, I identified key pain points.
When I arrive at the location, the device may be occupied by someone
What connectors are present on the charging station?
We need a convenient search for stations.
User Journey Map
After identifying user needs, I prepared User Journey Map. This allows us to understand what steps the user will go through in our product. The map will help to understand the principle of user interaction with the product.
Design process
The design process consists of information architecture, wireframes, low-fidelity prototype, usability study, design system, high-fidelity layouts and prototypes.
Information architecture
Digital wireframing
Low-fidelity prototype
I created clickable prototypes to test with real users.
Usability study
We conducted 2 rounds of prototype testing on users and during this time we monitored their actions and took important notes. So we were able to trace the interaction of the user with the product and draw some conclusions.